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Managed Live Chat With Altitude Digital

Website live chat will increase your return on investment

Generate new leads with online customers by installing Live Chat on your business website. Live chat is a great way to engage your customers, so you have more opportunities to connect and convert them. With 24/7 managed live chat you can also increase customer retention by answering any questions your customers have, providing them with a higher level of customer service and assistance if they have any concerns.
Website live chat will increase your return on investment from your advertising spend, as well as alleviate customers becoming frustrated if they are wanting to find out more about your business, products or services outside of office hours.

Managed Live Chat

3 ways managed live chat can help your business

Understanding client’s needs and delivering matching solutions has been the key to our success. At Altitude Digital, we employ a 3-ways managed live chat service that enables us to deliver a website that visually communicates vital aspects of every brand.

1

Immediate Engagement

Immediately engage your customers 24/7 with managed live chat. Our agents will collect customers details and queries and forward these through to you, enabling you to follow up these leads.

2

Customer Experience

Once the live chat technology has been installed, customers are engaged on your website immediately. This allows you to make the most of the customers accessing your site, so you don't miss any new leads.

3

Keep Track Of Leads

So that you are aware of how your advertising dollars are spent once the lead is captured and the live chat ends, we provide you with an email summarising the conversation.

Altitude Digital Services

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CUSTOMER SERVICE 24/7

CUSTOMER SERVICE 24/7

CUSTOMER SERVICE 24/7

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CO-MANAGED OPTIONS

CO-MANAGED OPTIONS

CO-MANAGED OPTIONS

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MONTHLY REPORTING

MONTHLY REPORTING

MONTHLY REPORTING

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EASY INSTALLATION

EASY INSTALLATION

EASY INSTALLATION

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CUSTOMIZED SCRIPTING

CUSTOMIZED SCRIPTING

CUSTOMIZED SCRIPTING

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PROACTIVE INVITATION

PROACTIVE INVITATION

PROACTIVE INVITATION

Why Hire Altitude Digital for Your Managed Live Chat Services

You know your customers have questions, and you also know that every unanswered questions leads to more sales for your competitors. We break this painful cycle, answer those questions and capture more leads for you and your business.

We're Human

We're not robots who pretend to find the right answer. Our live chat operators are real humans, experts at connecting with your visitors to capture qualified lead information.

24/7 Coverage

You know your website gets visitors after hours. Our live chat agents work day, night and public holidays to make sure there's always someone to engage with your customers.

Cost Effective

We can save you up to 50x the cost of hiring a full-time employee to manage your live chat. You also get access to our entire team of customer service experts!

More Leads Captured

By engaging your customer when they are searching, we're building trust which makes customers 4x more likely to leave their details!

CRM Integration

Whenever we capture a lead for your business, we can send them directly into over 500 CRMs and marketing platforms.

Dedicated Account Manager

Your account manager will work closely with your team to continually optimise your live chat approach to get the best results.

Managed Live Chat

Why Choose Altitude?

  • On-Page And Off-Page SEO Experts
  • Holistic Approach
  • Aligned With Your Marketing Goals
  • Dedicated account manager
  • Tailored campaign strategies
  • Leading optimisation tools
  • Campaigns built for conversions
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